At HavenHush, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit havenhush.com.

1. Information We Collect

Personal Information

We may collect the following personal details when you place an order or communicate with us:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Payment Information

Non-Personal Information

We also collect technical and usage data to enhance your experience on our website:

  • Browser type and version

  • IP address

  • Time spent on the site and pages visited

  • Operating system and device type

  • Other anonymous usage data

2. How We Use Your Information

  • Order Processing: To fulfill your orders, process payments, arrange deliveries, and manage returns or exchanges.

  • Communication: To send you important updates, delivery notifications, promotional messages, and order confirmations.

  • Website Enhancement: To understand how users interact with our site and improve functionality and performance.

  • Security & Fraud Prevention: To detect, prevent, and respond to fraudulent or unauthorized activity.

3. Data Security

We use industry-standard security measures, including encryption and Secure Socket Layer (SSL) technology, to protect your data from unauthorized access, disclosure, alteration, or destruction. All payment transactions are processed securely by third-party gateways; we do not store your payment information.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We only share your data with trusted third parties (e.g., shipping carriers, payment processors) when necessary to complete your transactions.

We may disclose information when legally required or in response to lawful requests by public authorities.

5. Cookies

Our website uses cookies and similar technologies to:

  • Remember your cart contents and user preferences

  • Understand how users interact with our site

  • Customize and enhance your shopping experience

You can manage or disable cookies through your browser settings. Please note that some site features may not function properly if cookies are disabled.

6. Changes to This Policy

We may update this Privacy Policy at any time without prior notice. The “Effective Date” above will reflect the latest version. By continuing to use our website, you accept the updated terms.

7. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Address: 1676 1st Ave, New York, NY 10128, United States
Phone: +1 (212) 996-6273
Email: support@havenhush.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM